Help & Support

Creating an account is simple:

1. Click the "Sign Up" button on the homepage
2. Choose whether you're a student or professional
3. Fill in your basic information (name, email, password)
4. Complete your profile with additional details

For students, you'll need to provide your educational institution details for verification.

Our AI system analyzes multiple factors to find the best matches:

• Skills Match: Compares required skills with student capabilities
• Educational Background: Considers relevant academic experience
• Project Requirements: Matches project scope with student expertise
• Availability: Checks student's time commitment and schedule
• Previous Performance: Considers ratings and feedback from past projects

After connecting with a student:

1. You'll receive a confirmation email
2. The student will be notified of your interest
3. You can start communicating through our platform
4. Discuss project details, timeline, and compensation
5. Begin collaboration once terms are agreed upon

We recommend having a clear project brief and timeline before starting discussions.

• Profile Verification: Students must provide valid academic credentials
• Skill Verification: Students can link their coding profiles (GitHub, LeetCode, etc.)
• Portfolio Review: Students can showcase their previous work

You can also check student ratings and reviews from previous collaborations.

If you encounter any issues:

1. Direct Communication: First, try to resolve the issue directly with the student
2. Platform Support: Contact our support team for mediation
3. Documentation: Keep records of all communications and agreements
4. Review System: Provide honest feedback to help other users

Our support team is available 24/7 to help resolve disputes fairly.